Terms of service

Overview

This website is operated by Opaline Sprout. Throughout the site, the terms “we,” “us,” and “our” refer to Opaline Sprout.

By visiting our website or purchasing from us, you engage in our Services and agree to be bound by these Terms of Service ("Terms"). These Terms apply to all users of the site, including visitors, customers, merchants, and contributors of content.

If you do not agree to these Terms, you may not access or use the Services.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.


1. Online Store Terms

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You agree not to use our products or Services for any unlawful purpose or to violate any laws in your jurisdiction.

You must not transmit any viruses, malware, or harmful code through the site.

Violation of these Terms may result in termination of your access to the Services.


2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that information you submit (excluding payment details) may be transferred across various networks and adapted to technical requirements of different systems.

Payment information is always encrypted during transmission.

You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without written permission from Opaline Sprout.


3. Accuracy of Information

We strive to ensure that information on our website is accurate and up to date, but we cannot guarantee that all content is complete or current.

Information on the site is provided for general informational purposes and should not be relied upon as the sole basis for decisions.

We reserve the right to update or modify website content at any time without obligation to update prior information.


4. Modifications to the Service and Pricing

Prices for our products may change without notice.

We reserve the right to modify or discontinue any part of the Service at any time without notice.

We are not liable for any modification, price change, suspension, or discontinuation of the Service.


5. Products and Services

Some products may be available exclusively online and may have limited quantities.

All returns and exchanges are governed by our Refund Policy.

We make every effort to display product colors and images accurately, but we cannot guarantee that your device’s display will represent colors perfectly.

We reserve the right to limit the sale of products to any individual, geographic region, or jurisdiction.

We may also limit quantities or discontinue products at any time.

Because many Opaline Sprout pieces are handcrafted and may incorporate natural materials such as gemstones, slight variations in color, texture, or finish may occur. These variations are part of the character of handmade work and should not be considered defects.


6. Orders and Billing Information

We reserve the right to refuse or cancel any order at our discretion.

This may include orders that appear to be placed by resellers, distributors, or dealers.

You agree to provide accurate and current purchase information for all orders placed through the site.

For additional information regarding returns and exchanges, please review our Refund Policy.


7. Third-Party Tools

We may provide access to third-party tools that we do not monitor or control.

These tools are provided “as is” without warranties or guarantees.

Your use of third-party tools is entirely at your own risk and subject to the terms of the third-party providers.


8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us.

We are not responsible for the content, policies, or practices of these third-party websites.

We encourage you to review their terms and privacy policies before engaging with them.


9. User Comments and Submissions

If you submit comments, feedback, reviews, or other materials to us, you agree that we may use, edit, publish, or distribute those materials without restriction.

We are not obligated to maintain submissions in confidence, provide compensation, or respond to them.

You agree that your submissions will not violate the rights of any third party or contain unlawful or harmful material.


10. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.


11. Errors and Inaccuracies

Occasionally there may be typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability.

We reserve the right to correct errors and cancel orders if inaccurate information appears on the site.


12. Prohibited Uses

You may not use the website or its content:

  • For unlawful purposes
  • To violate intellectual property rights
  • To harass, abuse, or harm others
  • To upload malicious software
  • To collect personal information from other users
  • To spam, scrape, or otherwise interfere with the operation of the website

Violation of these restrictions may result in termination of your access to the Services.


13. Disclaimer of Warranties

Our Services and products are provided on an “as is” and “as available” basis without warranties of any kind.

We do not guarantee that the website will be uninterrupted, secure, or error-free.


14. Limitation of Liability

To the fullest extent permitted by law, Opaline Sprout shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products purchased through it.

In jurisdictions where limitations of liability are restricted, our liability will be limited to the maximum extent permitted by law.


15. Indemnification

You agree to indemnify and hold harmless Opaline Sprout and its affiliates from any claim or demand arising from your breach of these Terms or violation of applicable law.


16. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in effect.


17. Termination

These Terms remain in effect unless terminated by either you or us.

We may terminate or suspend access to the Services if we believe you have violated these Terms.


18. Governing Law

These Terms are governed by the laws of the United States.


19. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will be posted on this page with an updated effective date.

Your continued use of the Services after changes are posted constitutes acceptance of those changes.


20. Contact

If you have questions about these Terms of Service, please contact us through the Contact Us form on our website.