Last updated: March 7, 2026

This Privacy Policy describes how Opaline Sprout ("we", "us", or "our") collects, uses, and shares your personal information when you visit OpalineSprout.com, make a purchase, or otherwise interact with our services (collectively, the "Services").

For purposes of this Privacy Policy, "you" refers to any visitor, customer, or individual whose information we collect through the Services.

By using our Services, you agree to the collection and use of your information as described in this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. When we do, we will update the “Last updated” date at the top of this page.

Personal Information We Collect

The type of information we collect depends on how you interact with our Services.

Information You Provide Directly

When you make a purchase or interact with our Services, we may collect:

Contact Information

• Name
• Email address
• Phone number
• Billing and shipping address

Order Information

• Products purchased
• Payment confirmation
• Shipping details

Account Information (if applicable)

• Username and password

Customer Support Information

• Any information you include when contacting us through our website or support forms.

You may choose not to provide certain information, but doing so may limit your ability to use certain features of the Services.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type
• Device information
• Pages visited
• Interaction with our website

We collect this information using cookies and similar technologies.

Cookies

Like most websites, we use cookies and similar tracking technologies to improve our Services.

Cookies help us:

• Remember your preferences
• Understand how visitors use our website
• Improve performance and functionality
• Support marketing and advertising efforts

Our store is hosted on Shopify, which also uses cookies to operate and improve the platform.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the website.

More information about Shopify cookies can be found here:
https://www.shopify.com/legal/cookies

Information We Receive from Third Parties

We may receive personal information from third parties that help operate our business, including:

• Shopify, which hosts our online store
• Payment processors, who securely handle payment information
• Analytics and marketing partners, who help us understand website usage and improve advertising

These providers process information in accordance with their own privacy policies.

How We Use Your Information

We use personal information to operate and improve our Services, including to:

Process Orders

• Fulfill purchases
• Process payments
• Ship products
• Manage returns or exchanges

Communicate with You

• Send order confirmations and updates
• Respond to customer support inquiries

Improve Our Services

• Analyze website usage
• Improve site functionality and user experience

Marketing

• Send promotional emails or updates (you may unsubscribe at any time)

Security

• Detect and prevent fraud or misuse of our Services

How We Share Information

We may share personal information with trusted service providers who help operate our business, including:

• Payment processors
• Shipping and fulfillment providers
• Website hosting providers (Shopify)
• Analytics and marketing partners

We may also share information:

• When required by law
• To protect our legal rights
• In connection with a business transaction such as a merger or acquisition

We do not sell your personal information for monetary compensation.

User Generated Content

Our Services may allow customers to post reviews or other content. Any information shared in public areas may be visible to other users.

Please avoid posting personal information in public reviews or comments.

Third-Party Websites

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

Children's Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can remove the information.

Data Security

We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders and provide Services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

You may unsubscribe from marketing emails at any time using the link included in those emails.

International Users

Our Services are operated from the United States. If you access our Services from outside the U.S., your information may be transferred to and processed in the United States.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us through the Contact Us form on our website.